Skip to content
1 AdobeStock_183568443

Digital Excellence 

Transforming Hospital and Patient Experiences

Maskavia
Smart CJM Logo
CA Logo

Join us in exploring the future of healthcare with our innovative solutions from Smart CJM, Maskavia, and Catchup Applications at SIE MEDIC. We warmly invite you to visit our booth and discover the benefits of our collaborative solutions, aimed at optimizing patient flows and creating a better patient experience. Here's a rundown of the advantages our solutions offer:

  • Optimize Patient Flows: Our technologies assist in efficiently managing patient flows, resulting in shorter wait times, better coordination, and an overall improved workflow within your facility.

  • Intelligent Resource Allocation: By utilizing our solutions, you can allocate resources more effectively, leading to improved utilization. Simultaneously, you'll reduce staff stress levels as our technologies promote smooth operations and optimized organization.

  • Indoor and Outdoor Navigation: Our smart solutions offer navigation not only within your facility's interior but also outdoors. Patients, visitors, and staff can easily find their way to desired destinations, whether it's a treatment room or a specific area on the premises.

Together, Smart CJM, Maskavia, and Catchup Applications provide you with the opportunity to revolutionize the patient experience while streamlining your processes. Visit our booth at SIE MEDIC to firsthand experience how you can benefit from our innovative solutions.

Our exclusive offer for the SIE MEDIC: BUY & WINBe amongst the first 5 organization/s to purchase & WIN a TABLET!!

Who Should Visit?

  • All Professionals at Klinik Kesihatan
  • JKN
  • PKD
  • Hospitals both Government & Private
  • Ministry of Health

We look forward to welcoming you and providing insights into the future of healthcare. 

What to Expect at SIE MEDIC

Optimize Patient Flows with Smart CJM

Smart Patient eXperience is the modern and flexible software solution for hospitals and community health centers to optimize your patient management. With the help of the visitor management of our queue management system, you increase process efficiency and customer satisfaction significantly. 

Indoor Navigation with Catchup Applications

Integrating indoor navigation into the SmartCJM solution helps you to create an all- encompassing patient journey that not only reduces stress, delays and anxiety. It also creates real value by increasing patient satisfaction, positively impacting your processes and saving your facility important financial and human resources.

  • Catchup Multimedia Wayfinding System
  • Catchup Hospital App
  • Catchup Live Indoor Navigation
  • Catchup Outdoor Navigation

Elevating Waiting into Value with Maskavia

Maskavia Sdn Bhd excels in Customer Experience Solutions, yielding higher satisfaction for customers and staff. This benefits the organization through increased sales and efficiency. They manage Customer Flows from initial contact to service delivery, making waiting a valuable experience.

 

Advantages for hospitals
  • Improved resource planning: Using BI data and appointment slots, hospitals can plan resources more efficiently and ensure that staff are not overworked or overwhelmed.
  • Reduce the time your medical staff spends giving directions to your patients: Expand the usage of indoor navigation to patients, staff and vendors in order to efficiently move people throughout the building
  • Reduced costs: By reducing sick leave and increasing efficiency, hospitals can reduce costs and increase profitability.
  • Reduced paper usage: Smart Patient eXperience eliminates the need for paper tickets, reducing paper waste and saving money.
  • Improved data collection and analysis: Smart Patient eXperience can collect and analyze data on patient wait times, appointment scheduling, and resource utilization, which can be used to improve operations and patient care.
  • Improved staff productivity: By streamlining the appointment process, Smart Patient eXperience can free up staff time for more important tasks.
  • Reduced no-shows: With the ability to easily schedule and reschedule appointments online, hospitals can reduce the number of no-shows and improve appointment attendance.
  • Improved communication: Smart Patient eXperience can facilitate communication between patients and healthcare professionals, allowing for easier access to medical advice and support.
  • Enhanced patient-doctor relationships: By providing a convenient platform for communication and information sharing, Smart Patient eXperience can improve patient-doctor relationships
Advantages for patients
  • Reduced frustration and stress. In-house navigation support can also help patients find their way to the right treatment room.
  • Increased patient satisfaction: By reducing waiting times and providing a more efficient patient journey, hospitals can increase patient satisfaction and improve the likelihood that patients will recommend the facility to others.
  • Improved patient accessibility: Patients can access from anywhere, at any time.
  • Reduced physical contact: Smart Patient eXperience can reduce the need for physical contact, helping to reduce the spread of infections and improve public health.
  • Enhanced privacy: Smart Patient eXperience can improve patient privacy by eliminating the need to share personal information with other patients or staff.
  • Enhanced patient safety: By reducing the risk of infection and minimizing physical contact, Smart Patient eXperience can help improve patient safety.
  • Improved accessibility for disabled patients: Smart Patient eXperience can make it easier for disabled patients to access care, as they do not need to physically queue up or navigate crowded waiting areas.
  • Enhanced patient engagement: By providing patients with information and resources online, hospitals can improve patient engagement and help patients make more informed decisions about their care.
  • Increased patient loyalty: By providing a seamless, convenient patient experience, hospitals can increase patient loyalty and encourage repeat visits.
  • Improved patient satisfaction: By providing a convenient and efficient patient experience, hospitals can improve patient satisfaction and enhance the overall patient experience.

selangor-international-expo-medic-new

  • Date: 19 - 22 October 2023
  • Location: Kuala Lumpur Convention Centre
  • Ballroom: 1 & 2. Level 3
  • Booth Number: B30

 

Kuala Lumpur CC
Embrace Digital Excellence for Enhanced Patient Satisfaction at SIE MEDIC!

Fill out the form and we will get back to you!